Effective Date: July 17, 2026 Last Updated: July 17, 2026
At James Mode, we respect your privacy and are committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how JAMES MODE LTD collects, uses, stores, and protects your information when you visit jamesmode.net or purchase products through our Website.
By using our Website, you acknowledge and agree to the practices described in this Privacy Policy.
We may collect different types of information depending on how you interact with our Website.
Information You Provide
When you place an order, contact us, or use certain features of our Website, we may collect:
Full name
Email address
Telephone number
Billing address
Shipping address
Order details
Payment-related information
Customer service communications
Information Collected Automatically
When you browse our Website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Pages visited
Website usage data
Cookies and similar technologies
3. How We Use Your Information
We use collected information to:
Process and fulfill your orders
Confirm payments and prevent fraudulent transactions
Deliver purchased products
Provide customer service and respond to inquiries
Send order updates and important notifications
Improve our Website, products, and services
Understand customer preferences and improve shopping experiences
Comply with legal and regulatory requirements
4. Payment Security
Your payment security is important to us.
Payments made through our Website are processed by secure third-party payment providers. We do not store complete credit card numbers or sensitive payment information on our servers.
Payment providers process transactions according to applicable security standards designed to protect your information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve Website functionality, remember preferences, analyze visitor activity, and provide a better shopping experience.
Cookies may help us understand:
How visitors use our Website
Which pages are most useful
How we can improve website performance
You may manage or disable cookies through your browser settings. Please note that some Website features may not function properly if cookies are disabled.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers when necessary to operate our business, including:
Payment processing providers
Shipping and delivery partners
Website hosting providers
Analytics providers
Customer support services
Fraud prevention services
These third parties are permitted to use your information only to provide services on our behalf.
7. Data Protection and Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Although we use appropriate security practices, no online transmission or storage method can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
Complete transactions
Provide customer support
Maintain business records
Meet legal and accounting obligations
Resolve disputes
When information is no longer required, it will be securely deleted or anonymized where appropriate.
9. Your Privacy Rights
Depending on applicable laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Object to certain types of processing
Withdraw consent where applicable
To exercise these rights, please contact us using the details provided below.
10. Children’s Privacy
Our Website is not intended for children under the age of 16.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child, we will take reasonable steps to remove it.
11. International Customers
As an online retailer serving customers in different regions, your information may be processed or transferred across borders when necessary to provide our services.
We take appropriate measures to ensure your personal information remains protected.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
JAMES MODE LTD
1 Abbeystead Mews Abbeystead Skelmersdale United Kingdom WN8 9NW
